Let's take a look at some social
media mistakes that overly enthusiastic webmasters often commi:
1. You only talk about your own
services and products
Of course, you are here to promote your stuff. That is the only reason
you spend hours on Twitter and Facebook. There is absolutely nothing wrong with
promoting your stuff. But every now and then you must also write about other
people's products and services. The best part is that if you promote other
people's stuff, they will also promote yours. On the other hand, if all of your
status updates, pins, and tweets revolve around you or your brand, you will
soon alienate your fan following.
Social media experts suggest that you follow the 80 - 20 rule to
improve engagement with your potential customers over social media. What this
means is that 80 percent of the stuff you post or share should address the
problems of your customers. You can also share stuff they may find interesting.
You can devote the remaining 20 percent to talk about your brand. By
consciously 'downplaying' your brand, you build trust and improve engagement.
2. You don't share your
follower's content
You are damn certain that your content is worth sharing, but if none of
your followers click on those share buttons, it is time to review your social
media strategies. Social media is all about building relationships. In the real
world, you can't expect people to help you if you don't help them, right? In
the virtual world too, don't expect your followers to share your content if you
don't share theirs. Therefore, express a sincere interest in what your
followers share. Retweet, share, or pin their content that your target audience
may care about. By doing this, you foster a sense of community and engagement
within your social circles. You may also exchange friendly messages with your
followers. This helps build relationships.
When you share other people's content, they will also share yours. This will increase your brand exposure.
3. You post insensitive comments
about sensitive topics.
This is a grave mistake. It is worse than the other two. By posting
insensitive comments about sensitive topics, you not only alienate your
followers, but also encourage people to trash talk your brand over the social
media. As far as possible, avoid posts that are political or religious in
nature. If you must, you could perhaps post them on your personal Facebook or
Twitter profiles. You must also refrain from posting offensive or obscene
content.
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